Deployment of the Sophos security Virtual Machine (SSVM) fails when the installation attempts to activate itself with the vShield Manager. One of the following error messages is displayed in the command prompt:
Finalising SVM Configuration
Failed activation of the SSVM
Removing deployed SSVM
Unknown VM, Moid-vm = xxxx
First seen in Sophos Anti-Virus for VMware vShield 1.0.0
This can be caused when the vShield Manager does not respond to the SSVM which in turn can occur after a network configuration change or a network outage.
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