The Sophos Community will be unavailable from 13:00 to 18:00 UTC this Saturday, October 1st for upgrades. Stay tuned to our Twitter account @SophosSupport for updates.
This article provides information regarding the logging created and updated at 'runtime' by the Sophos Management Communication System (MCS).
Note: For details on the installation log files of MCS see article 119621.
Applies to the following Sophos product(s) and version(s) Sophos CloudUTM Managed Endpoint (Windows 2000+)
they are found in the directory:
The common characteristics of the log files are as follows:
Specific information for each is as follows:
The logging for MCS on Mac may need to be enabled on the computer. To do so:
sudo syslog -c 0 -d
sudo syslog -c 0 off
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.