This article details how to configure the level of logging for Sophos Management Communication System (MCS). Enabling a custom level of logging may be request by Sophos Support to troubleshoot issues. The following sections are covered:
Applies to the following Sophos products and versions Central Endpoint Advanced 11.5.5Central Endpoint Standard 11.5.5Central Windows Endpoint 10.8.2
C:\Documents and Settings\All Users\Application Data\Sophos\Management Communication System\Endpoint\Config\
C:\ProgramData\Sophos\Management Communication System\Endpoint\Config\
<McsAgent> <logLevel>0</logLevel> </McsAgent>
C:\Documents and Settings\All Users\Application Data\Sophos\Management Communication System\Endpoint\Logs\
C:\ProgramData\Sophos\Management Communication System\Endpoint\Logs\
Important: It is strongly recommended that the log level is returned to the original value once troubleshooting is completed
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