This knowledge base article provides information about the Microsoft application DebugView.
The following sections are covered:
Applies to the following Sophos products and versions
Not product specific
DebugView is a Microsoft application that lets you monitor debug output on your local system, or any computer on the network that you can reach via TCP/IP.
Some Sophos products generate debug information, however this information is not logged to a particular file and hence there is no record of it written to disk. When troubleshooting certain problems we may ask you to run DebugView to capture this output and send it to us for analysis or you may find other knowledgebase articles requesting DebugView be used.
The log file, and normally an output from Sophos Diagnostic Utility (post-capture) should be sent to Sophos Support for analysis. Reply to the last email you received from Sophos Support or upload the files via our Open a Support Case and make sure to indicate your existing case reference number.
The web form allows files up to 30 MB in size. If the file(s) is still too large, consider having it zipped before sending it to Sophos Support.
The program can be download from the Windows Internals page or from live.sysinternals.com.
The complete error message is Unable to monitor Global Win32 debug output: Access is denied.
Unable to monitor Global Win32 debug output: Access is denied.
To avoid this error, right-click the program and select Run as administrator as shown below:
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