Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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The WP wizard runs only once when you first activate WP and cannot be activated again in WebAdmin without re-imaging the appliance. This will also remove any interfaces from the Allowed Networks list under Wireless Protection, these networks will need to be re-added manually.
Applies to the following Sophos product(s) and version(s) Sophos UTM
Because this fix requires root access on the back-end this fix must be performed by Sophos Support. Therefore open a ticket and provide them with access to your appliance and reference this article.
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