Overview

This article provides information on the direct upgrade paths we support for Sophos Enterprise Console.

Note: This article refers to versions of the software that have now retired. The upgrade paths are provided to assist upgrading a retired version. Information on the retired versions can be found in the following article:

• Retirement calendar for Sophos endpoint products, management consoles, and PureMessage

For detailed instructions on upgrading your Sophos Enterprise console, refer to the related information section of this article.

The following sections are covered:

• Key to table symbols
• Table of supported upgrade paths
• Related information

Applies to the following Sophos products and versions
Enterprise Console 5.2.0
Enterprise Console 5.2.1
Enterprise Console 5.2.1 R2
Enterprise Console 5.2.2
Enterprise Console 5.3.0
Enterprise Console 5.3.1
Enterprise Console 5.4.1
Enterprise Console 5.5.0
Enterprise Console 5.5.1
Enterprise Console 5.4.0
Enterprise Console 5.5.2

Key to table symbols

✓ means direct upgrade from current version is possible
- means a direct upgrade from current version is not possible. See Notes below table for more information.

Table of supported upgrade paths

The table below shows the supported upgrade paths:

Currently installed version of Enterprise Console	Possible to directly upgrade to Enterprise Console version
	5.0	5.1	5.2	5.2.1	5.2.1 R2	5.2.2	5.3.0	5.3.1	5.4.0	5.4.1	5.5.0	5.5.1	5.5.2
5.0 (retired)	-	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
5.1 (retired)	-	-	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
5.2.0 (retired)	-	-	-	✓	✓	✓	✓	✓	✓	✓	✓	✓	✓
5.2.1 (retired)	-	-	-	-	✓	✓	✓	✓	✓	✓	✓	✓	✓
5.2.1 R2 (retired)	-	-	-	-	-	✓	✓	✓	✓	✓	✓	✓	✓
5.2.2 (retired)	-	-	-	-	-	-	✓	✓	✓	✓	✓	✓	✓
5.3.0 (retired)	-	-	-	-	-	-	-	✓	✓	✓	✓	✓	✓
5.3.1 (retired)	-	-	-	-	-	-	-	-	✓	✓	✓	✓	✓
5.4.0 (retired)	-	-	-	-	-	-	-	-	-	✓	✓	✓	✓
5.4.1 (retired)	-	-	-	-	-	-	-	-	-	-	✓	✓	✓
5.5.0	-	-	-	-	-	-	-	-	-	-	-	✓	✓
5.5.1	-	-	-	-	-	-	-	-	-	-	-	-	✓

Note:

• Information on Enterprise Console 5.5.2
• Information on Enterprise Console 5.5.1
• Information on Enterprise Console 5.5.0
  
• Upgrading between versions of SEC prior to SEC 5.2.1 R2 or from SEC 5.2.1 R2 and earlier to SEC 5.2.2 and later will fail due to certificate expiration. To allow the upgrade:
  • Download the following file depending on the system type and rename to .reg:
    • x86: Certificatex86.txt
    • x64: Certificatex64.txt
  • Run the file to import the content to the registry
  • Once imported upgrade to the later version of Enterprise Console
  • Once the upgrade is complete, delete the following registry values only from the following registry key:
    • x86: HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\Certification Manager
      • CA.ValidityPeriod
      • Usage.Manager.ValidityPeriod
      • Usage.DelegatedManager.ValidityPeriod
      • Usage.ManagedApp.ValidityPeriod
      • Usage.Router.ValidityPeriod
      • Usage.Certifier.ValidityPeriod
    • x64: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\Certification Manager
      • CA.ValidityPeriod
      • Usage.Manager.ValidityPeriod
      • Usage.DelegatedManager.ValidityPeriod
      • Usage.ManagedApp.ValidityPeriod
      • Usage.Router.ValidityPeriod
      • Usage.Certifier.ValidityPeriod


• Note: If the upgrade is performed prior to making the above change, the installation will fail and the existing version of Enterprise Console (except the database) will be removed. In this state, apply the above changes and run the installation again. Once complete remove the registry values as specified in step d.
  

Related information

• Sophos Enterprise Console 5.5.2 upgrade guide
• Sophos Enterprise Console 5.5.1 upgrade guide
  
• Sophos Enterprise Console 5.5.0 upgrade guide
• How to back up and restore your Sophos Management Server
• How to install/upgrade the Sophos Management Database component on to a different (remote) computer
• How to move a database from one Remote SQL Server to another in a Distributed Environment
• How to redirect Windows endpoints to a new management server

Sign up to the Sophos Support SMS Notification Service to get the latest product release information and critical issues.