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When performing actions in Enterprise Console with 'Auditing' enabled the following error message is displayed.
Failed to open audit event ----- [outer exception] ----- -- error: 0x829E0033 -- facility: Sophos Management Service Exception -- source: struct ISMT_Threats
[Stack Trace Follows]
Note: the source may also be:
-- source: struct ISMT_Errors
First seen in Enterprise Console 5.2.0
Under certain SQL Server language settings, the auditing of certain events can generate exceptions which cause Enterprise Console to close.
A SQL file has been created to remove the dependency on any particular language setting. To apply the fix, perform the following steps.
Note: It is strongly recommended that you take a backup of the 'SophosSecurity' database prior to updating it. For details on how to do this see article: 110380.
On the Sophos Management Server computer:
On the computer hosting the Sophos database: Note: If you are unsure which computer this is see article 113030.
sqlcmd -E -S (local)\SOPHOS -i C:\windows\temp\SEC88637.sql
The SQL file updates the following three stored procedures in the SophosSecurity database:
to ensure that time conversions are carried out correctly.
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