If you are still experiencing telephony issues with our Sophos Support phone lines in Latin America, please raise a case via SophServ, or webform. We apologize for this inconvenience.
Before you download our free trials or install our software, check the system requirements for your product.
For details of Sophos licenses and which components are included with each, refer to article 111179.
For additional detailed information specifically regarding Sophos Endpoint Security and Control v 9.5 and above, Enterprise Console 4.5 and above, and Sophos Cloud, refer to the knowledgebase article Supported Platforms for Sophos products, which lists all system requirements, including platform and database requirements.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.