"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
This article provides first steps in troubleshooting SMS delivery problems.
Known to apply to the following Sophos product(s) and version(s) Mobile Control 4.0
Under some circumstances, SMS sent by the Sophos Mobile Control server might not reach the device.
To troubleshoot this, do as follows.
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