Following an unwanted detection the Sophos AutoUpdate component is no longer functioning. This is due to the files needed by Sophos AutoUpdate being deleted or moved as part of the clean-up action related to the false positive. This article explains how to setup a gpo script for Active Directory, which will allow the FixUpdate.vbs script to run on your network workstations.
Applies to the following Sophos product(s) and version(s) Sophos Anti-Virus for Windows 2000+
Operating systems Windows 2003 and above
To enable this script to run, copy the FixUpdate.vbs script to a shared resource which your workstations can access. When the workstation starts the gpo startup script will use the FixUpdate script to correct the Sophos AutoUpdate installation.
@ECHO OFF set SRCFIXDIR=[SCRIPT FOLDER ADDRESS] set FIXDIR=C:\FixUtilDir if not exist "%FIXDIR%" mkdir "%FIXDIR%" xcopy "%SRCFIXDIR%\FixUpdate.vbs" "%FIXDIR%\" chdir /d %FIXDIR% cscript //nologo "%FIXDIR%\FixUpdate.vbs" /fixIssues:true
Note: FixUpdate.vbs attempts to repair the Sophos AutoUpdate component by running a repair on the installed MSI. This process can encounter issues if other MSIs are running when it is called. Please take this into account if you have other scripts running as part of the GPO that may launch MSIs.
Other methods for deploying the script to resolve your workstations are available. You may wish to consider:
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