The Sophos Community will be unavailable from 13:00 to 18:00 UTC this Saturday, October 1st for upgrades. Stay tuned to our Twitter account @SophosSupport for updates.
This article provides a link to information on communication configuration and communication issues for SafeGuard Disk Encryption for Mac.
Known to apply to the following Sophos product(s) and version(s)
Sophos SafeGuard Disk Encryption for Mac 6.00.0Sophos SafeGuard Disk Encryption for Mac 6.01.0
The attached PDF document describes how to configure the communication with a SafeGuard Enterprise Server and how to troubleshoot issues for SafeGuard Disk Encryption for Mac.
118141 - SDE4Mac communication and troubleshooting guide.pdf
Information about version compatibility of this knowledgebase article can be found on page 2 of the attached document.
This document is NOT valid for using SafeGuard Disk Encryption for Mac version 6.10.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.