This article provides detailed instructions on how to remove malware from a macOS computer. When alerted on the presence of malware, you should open the Quarantine Manager and remove the malware. The instructions below applies to standalone and Enterprise console managed version of Sophos Anti-Virus for macOS.
Note: Macs can carry malware or viruses that target Windows computers. These could be copied or shared with Windows computers and do them harm. Since the functionality of viruses depends upon the operating system, it is highly unlikely for Windows designed viruses to execute and do harm on a Mac.
The following sections are covered:
Applies to the following Sophos products and versions Sophos Anti-Virus for Mac OS X
If malware is detected on a computer and Sophos Anti-Virus reports that it must be cleaned up manually, this means that you must create a custom scan. (Full details are given in the relevant section below.)
Open the Quarantine Manger when prompted on the example above or select the Sophos shield menu item, and from the drop-down click on Open Quarantine Manager.
Some common locations for such files are:
/Volumes/<Time Machine Volume Name>/Backups.backupdb/<Computer Name>/YYYY-MM-DD-NNNNNN/<User Name>/Library/Caches/123456-123456
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