When malware is detected on your Mac computer you may see an alert similar to the screenshot below.
When alerted to the presence of malware, you should open the Quarantine Manager (the part of Sophos Anti-Virus that lists what was detected) and remove the malware.
For Sophos Home users:
Applies to the following Sophos products and versions Sophos Anti-Virus for Mac OS X
If malware is detected on a computer and Sophos Anti-Virus reports that it must be cleaned up manually, this means that you must create a custom scan. (Full details are given in the relevant section below.)
Some common locations for such files are:
/Volumes/<Time Machine Volume Name>/Backups.backupdb/<Computer Name>/YYYY-MM-DD-NNNNNN/<User Name>/Library/Caches/Java/cache/6.0/8/123456-123456
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.