When a user attempts to reset the password in Sophos Mobile Control, no reset link is sent out and the server log file displays the error: Bad mail address settings.
Bad mail address settings
First seen in Sophos Mobile Control 2.5.0Sophos Mobile Control 3.0Sophos Mobile Control 3.5
One reason for this error can be that there is no email address configured for the password reset functionality.
Configure an originator for the password emails:
You should now be able to reset the password.
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