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"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
This article lists the most common error codes that may be seen in the UTM 9 Endpoint Installer Package.
The error codes listed in the table below may be seen in:
These are located in the users temp folder in which the installation was ran.
To view these files and verify the contents, go to Start | Run, and type %temp% and select "Ok".
If you receive another error code which is not shown above, please download, install, and run the Sophos Diagnostic Utility using article 33533 on the endpoint affected and submit the results to Sophos Technical Support as described in the article.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.