This article describes how you can ensure the same Remote Management System (RMS) certificates, as used by Enterprise Console or Control Center, are maintained. This will enable previously deployed clients to send messages to a new installation. Known to apply to the following Sophos product(s) and version(s)
Enterprise ConsoleSophos Control Center
Technical Information By default when either Enterprise Console or Control Center are uninstalled, the following registry key is left behind: HKLM\SOFTWARE\[WOW6432Node]\Sophos\Certification Manager\ This enables a subsequent installation on the machine to generate the same certificates and identity keys and therefore continue managing existing clients.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.