This article describes the necessary steps to use a local user to run the Sophos Mobile Control Service.
Applies to the following Sophos product(s) and version(s) Mobile Control
If you have chosen the SQL authentication mode during the setup of SMC to connect to the SQL database, you must perform the following steps:
Sophos Mobile Control Service
If you have chosen Windows Authentication during the initial setup of SMC, you only have to carry out step 3 above for the user who has already been specified for running the SMC service.
To successfully update database entries, the newly created user also requires a login and the necessary change rights on the SQL database.
It must be made sure that the user you have created is a member of the "db_datareader" and "db_datawriter" roles.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.