This article explains how to resolve a conflict that exists between Lenovo Access Connections Verbose Logging and Sophos Anti-Virus on-access, on-write scanning being enabled. This conflict causes boot times to be significantly delayed - up to 20 minutes on top of expected behavior.
This issue is more apparent with the release of Sophos Anti-Virus version 10 with a fresh install and the default scanning policies applied due to default AV policies now including on-access, on-write for new installs.
This issue will also be seen with older versions of Sophos Anti-Virus versions when on-access, on-write scanning is enabled alongside Lenovo Access Connections Verbose Logging.
Access Connections provides detailed connection information and a set of diagnostic tools to help you troubleshoot faulty network connections.
Lenovo Access Connections Verbose Logging writes network information to a local file for detailed troubleshooting. As this information is being written during boot up, it has a direct impact on boot times with Sophos Anti-Virus on-access, on-write scanning enabled.
Known to apply to the following Sophos product(s) and version(s) Sophos Anti-Virus for Windows 2000+ 10.0
Lenovo Access Connections verbose logging needs to be disabled.
To view the detailed connection status and configure the diagnostic tools, do as follows.
If the problem persists, and you suspect that this application is still the cause of the issue, you can use the following steps to troubleshoot this further:
These troubleshooting steps should highlight to the Sophos support professional and the customer if this application is the cause of the reported issue.
The following link contains a similar solution as described above:
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