Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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This article shows you the steps to uninstall Enterprise Console and the client software from the same computer.
The following sections are covered:
Applies to the following Sophos products Enterprise Console
You must do the following before you uninstall the endpoint computer and the management software:
If you have both Enterprise Console and the managed endpoint software on the same computer, you must first uninstall the endpoint software before uninstalling the management software. To ensure a clean removal, do the following:
NOTE: With Enterprise Console 5.x, you were required to specify a Windows database account and an additional account to be used by Sophos Update Manager.These are not created automatically at the installation and will therefore not be removed. See, User accounts required by Sophos Enterprise Console.
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