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When attempting to configure any of the following policies:
you see the following information message:
This feature is not included with your license.
First seen in Enterprise Console 5.1.0
The credentials configured in your Sophos Update Manager do not license you for the policy you have selected.
Enterprise Console allows you to view all policies regardless of license to enable you to preview all policies before purchasing additional add-ons.
For further information on which features are included under which license see article 111179.
For pricing and purchasing information please see Sophos Endpoint Protection - Pricing & Editions.
The error may still occur even after you have changed your credentials to new ones that do include the feature/policy that you are trying to configure. To resolve this issue ensure that Sophos Update Manager (SUM) has completed a successful update with the new subscription and then restart Enterprise Console.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.