The Sophos Managed Antivirus Service sold by Staples includes remote helpdesk support to assist customers with issues. Helpdesk support is provided directly by the Staples Sophos Antivirus Support Center only.
Applies to the following Sophos product(s) and version(s) Sophos Anti-Virus for Windows 2000+
On purchase of the service, the Staples EasyTech Managed Antivirus Service Welcome Kit is installed on your computer's desktop. This kit provides:
To further assist you we have provided support contact information below.
Support for customers is available Monday - Friday 8am to 8pm Eastern time (continental US)
If you have any sales or customer service related queries contact the Staples store from which you purchased this service.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.