The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
To install software on a Windows computer, you must have administrative rights over that computer.
Administrator status can be granted as
If you do not have administrator status, you will not have access to all files on that computer. This can be vital in case of infection. Only the local or domain administrator will have access to all users' files on a Windows 2000/XP/2003 computer. Only the network administrator will be able to log in as a domain administrator.
Applies to the following Sophos product(s) and version(s)
Not product specific
On all Windows 2000+ computers, a local administrator account 'Administrator' is present by default. You will need to know the password.
To login as local administrator:
In Windows XP Professional, where you are using the Welcome screen, press Control, Alt, Delete twice to access the login screen.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.