When attempting to uninstall a Sophos Update Manager (SUM) server from a Windows 7 computer the following error is seen:
Error 25008.WaitOnLockedFile: Cannot open file C:\Program Files (x86)\Sophos\Update Manager\SUMAdapter.dll A Windows API call returned error 5
First seen in Sophos Update Manager 1.2.1
Operating systems Windows 7
User Account Control (UAC) is set to level 2 of the 4 - "Notify me only when programs try to make changes to my computer (do not dim my desktop)".
Please make sure the Sophos Update Manager is up dated to version 126.96.36.199 and then attempt to uninstall. Changes were made is this release so the uninstall would succeed.
Note: When selecting a 'Recommended' Subscription see the following article.
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