The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
IssueWhen upgrading from Enterprise Manager to Enterprise Console, if you cancel the upgrade, no console is available.
This is as designed, because the installer removes the old console, i.e. Enterprise Manager, before installing the new one, i.e. Enterprise Console.
Known to apply to the following Sophos product(s) and version(s)Enterprise ConsoleSophos Enterprise Manager 4.7.0
Operating systemsSupported operating systems
No action is required. This is as designed.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.