When running ConfigCID.exe from a command prompt you receive the error:
Failed to open catalog
Failed to open catalog C:\documents\master.updFailed to open catalog C:\documents\cidsync.upd
Known to apply to the following Sophos product(s) and version(s)ConfigCIDEnterprise ConsoleSophos Update Manager
When running ConfigCID.exe ensure you use either the UNC path to the distribution point or enclose the entire local path in double-quotes.
configcid.exe "C:\my shares\SophosUpdate\CIDs\S123\SAVSCFXP\"
NOTE: 'S123' and 'SAVSCFXP' may need changing on your server - confirm the exact path on your server.
If the issue continues check the security and sharing permissions on the Windows share and ensure that the account you are logged as has write access.
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