The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
Issue This article describes how to enable TCP port 1433 on the SQL server. This is required in order to successfully install Sophos Mobile Control (SMC).
During the setup of Sophos Mobile Control, an error might appear, saying that the connection to the database could not be established.
Known to apply to the following Sophos products and versions Mobile Control
Connect to the server where the SQL Server is running.
note: This is also valid for SQL Server 2008 (R2).
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.