The envelopes directory is used by the Sophos Remote Management System (RMS), specifically the component RouterNT.exe, to temporarily store message files when the intended destination is not available. The message files will be delivered when the destination becomes available or will timeout depending on the individual message's Time To Live (TTL) value.
This article describes how to move the envelopes directory to an alternative path or drive. The reasons for doing this include:
Applies to the following Sophos product and version Sophos Anti-Virus for Windows 2000+Enterprise ConsoleSophos Control Center Note: The ability to change the envelopes directory was added to RouterNT.exe version 18.104.22.1683. This is installed with Sophos Enterprise Console 4.5 or SAV 9.5+. On the computer on which you intend to change the directory location, please check that the version of RouterNT.exe is 22.214.171.1243 or greater.
The default location of the envelopes directory is:
C:\Documents and Settings\All Users\Application Data\Sophos\Remote Management System\3\Router\Envelopes\
C:\ProgramData\Sophos\Remote Management System\3\Router\Envelopes\
To change the directory the envelopes are written to:
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