The program can't start because cutildll.dll is missing from your computer. Try reinstalling the program to fix this problem.
If SafeGuard LANCrypt is used locally on the Windows 2008 Server, no such messages are shown, it is only displayed when accessing it from a remote host. (With Citrix online plug-in from Citrix xenapp 6.0.)
Client OS Windows Server 2008 R2 64bit with Terminal Services
Technical background Citrix uses Dll hooking for published applications and loads some Dlls, like cutildll.dll, in the address space. If cutildll.dll and ctxwsapi.dll are not in the System32 or SysWOW64 folder, a LANCrypt executable forbids the loading. This is because of a security fix to prevent Dll Hijacking.
As a workaround copy the files cutildll.dll and ctxwsapi.dll to Windows\SysWOW64 (both can be found in Program Files (x86)\Citrix\system32). You must copy the files again after a Citrix hotfix, patch or upgrade is applied to the system.
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