After logging on the following error is shown on the endpoint:
Proxy Configuration has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available
The Windows application event log shows the following:
Event ID: 1000 Faulting application savproxy.exe, version 18.104.22.16830, faulting module ole32.dll, version 5.1.2600.3311, fault address 0x0002cdbd
Event ID: 1000 Faulting application name: savproxy.exe, version: 10.0.4.6991, time stamp: 0x4f96ba5a Faulting module name: NLAapi.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b90f Exception code: 0xc0000005
First seen in Sophos Anti-Virus for Windows 2000+ 9.5.4
This can be resolved by re-registering the OLE32.dll as follows:
Citrix uses a number of API code hooks which can disrupt some applications, SavProxy.exe should be excluded from these hooks to avoid application errors.
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