The Sophos Community will be unavailable from 13:00 to 18:00 UTC this Saturday, October 1st for upgrades. Stay tuned to our Twitter account @SophosSupport for updates.
IssueWhen performing a fresh installation of Sophos Anti-Virus for Linux, v7 from read-only media, e.g. CD-ROM or a CIFS/NFS share (using install.sh), the installation will fail with this error:cp: cannot create directory `/mnt///sophos-av/sav-linux/common/engine/en/LC_MESSAGES': Read-only file systemcp: cannot create directory `/mnt///sophos-av/sav-linux/common/engine/ja/LC_MESSAGES': Read-only file systemUnable to load any translations, aborting
cp: cannot create directory `/mnt///sophos-av/sav-linux/common/engine/en/LC_MESSAGES': Read-only file system
cp: cannot create directory `/mnt///sophos-av/sav-linux/common/engine/ja/LC_MESSAGES': Read-only file system
Unable to load any translations, aborting
Technical backgroundThis issue has arisen following the release of an emergency fix for Sophos Anti-Virus for Linux, v7. This has introduced a new issue. You will only be affected if you perform a fresh installation of the product from read-only media like a CD-ROM or a CIFS/NFS share (install.sh). Updates or upgrades are not affected.
Installations from extracted tarball copies of CIDs or of packages created with mkinstpkg.sh or from the Installation package on the Sophos web site won't have issues. Computers running Sophos Anti-Virus for Unix v7 are not affected.
Sophos Product and versionSophos Anti-Virus for Linux v 7
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.