The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
As part of troubleshooting installation problems or as a workaround, it may be necessary for you to manually create a Microsoft SQL Server named instance before installing PureMessage or Enterprise Console. This article will take you through step by step how to create a 'SOPHOS' named instance.
Known to apply to the following product:
Enterprise ConsolePureMessage for Microsoft Exchange
What To Do:
Note: you can also download the latest version of Microsoft SQL Server Express from: www.microsoft.com/express/sql/. If doing so, you should check the version you are downloading is supported by the Sophos product you are going on to install later. For more information, see article 118620 for details on the system requirements of Sophos products. If you are installing a SQL Server Exress instance to use with PureMessage, navigate to extracted location: "C:\pmex_[Version]\resources\".
Your SQL Server installation should have completed successfully. You may be prompted for a reboot. Press OK to this message then reboot the server.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.