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When Sophos AutoUpdate (SAU) is installed a local Windows account is created called SophosSAU<computerName> (where '<computerName>' is the name of the local computer) and the details of the account are written to the Windows registry. If you change or reset the password for this account (i.e., through local computer management) at any point after installation the computer will fail to update. Therefore if the password has been changed you will have to update the password string in the registry - which is obfuscated for security reasons.
This article explains how you can replace the old obfuscated password string with a new obfuscated password string.
Applies to the following Sophos product(s) and version(s) Sophos Anti-Virus for Windows 2000+
Important: These steps assume that the SophosSAU<hostname> password has been changed already and you know the new password.
AllowLocalConfig = 0
AllowLocalConfig = 1
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