This article describes how to make a website authorization to stop a website from being scanned by web protection, this can be a necessary step if the website does not load correctly.
This should be used as a temporary solution before raising an issue with Sophos Support.
Known to apply to the following Sophos product(s) and version(s) Sophos Anti-Virus for Windows 2000+ 9.7.8Sophos Anti-Virus for Windows 2000+ 10.0.10Sophos Anti-Virus for Windows 2000+ 10.2.4
Note: In order to perform a complete authorization, both the domain and IP must be authorized. Most websites can be accessed in both ways.
Some internal websites based on web applications (or other web technologies) will perform loop-back connections, this connection occurs on IP 127.0.0.1. As an additional troubleshooting step, adding this as an IP authorization may allow the endpoints regular access to a website.
Note: This is only recommended as a short term workaround in cases, as all site authorizations will drop your protection level.
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