In Enterprise Console, you see that one of your endpoints lists the following error message: a0520004 Device control failed to disable device [device id]
a0520004 Device control failed to disable device [device id]
First seen in Sophos Anti-Virus for Windows 2000+ 9.5.0Enterprise Console 4.5.0
This error occurs because Windows has not cleared the registry information for the device properly. This message can be safely ignored.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.