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To download products from the Sophos website, log in to MySophos via your Sophos ID account. You can create a Sophos ID if you do not have one. Once you have created and activated the account, you must associate it with your credentials on your license schedule or with the temporary credentials you received for the evaluation software.
This article shows you how to get your Sophos credentials and your Sophos ID to download your Sophos software.
The following sections are covered:
Applies to the following Sophos products All Sophos products
Make sure you have your Sophos credentials to hand.
If you require a copy of your Sophos License Schedule, email firstname.lastname@example.org from a company email account, and include your name and company contact details.
You can find your product license username and password as follows:
For full details of about licenses, license schedules, keys, activation and finding your credentials, see Licensing Instructions.
You must have a Sophos ID (single sign-on account) set up to use your MySophos account. See, Sophos ID - creating and using your account.
Once you have added your credentials to your MySophos account, you can download your licensed products from the Product Downloads and Updates page.
This email address has already been registered
For further assistance with your MySophos account, email our customer care team.
If you've spotted an error or would like to provide feedback on this article, please use the section below to rate and comment on the article. This is invaluable to us to ensure that we continually strive to give our customers the best information possible.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. For technical support post a question to the community. Or click here for new feature/product improvements. Alternatively for paid/licensed products open a support ticket.