"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
Communication between the SafeGuard Enterprise client and server seems to be broken. Indications include:
First seen in SafeGuard Enterprise ServerSafeGuard Device EncryptionSafeGuard Management Center / Local Policy Editor
The attached PDF document describes the recommended steps for the analysis of SafeGuard Enterprise Client & Server communication issues.
Information about version compatibility of this knowledgebase article can be found on page 2 of the attached document.
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