Communication between the SafeGuard Enterprise client and server seems to be broken. Indications include:
Applies to the following Sophos products and versions SafeGuard Enterprise ServerSafeGuard Device EncryptionSafeGuard Management Center / Local Policy Editor
The attached PDF document describes the recommended steps for the analysis of SafeGuard Enterprise Client & Server communication issues.
Information about version compatibility of this knowledge base article can be found on page 2 of the attached document.
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