Issue Encryption stops and the SafeGuard Enterprise Base Encryption Viewer states Error occurred. The detail pane states Error Type: Encryption, SGN Error: 3604 ...
Error Type: Encryption, SGN Error: 3604 ...
Note that since SafeGuard Enterprise 5.35, bad sector handling has been improved so it is less likely that encryption will stop because of defective HDD.
Known to apply to the following Sophos product(s) and version(s) SafeGuard Device Encryption
Operating systems All supported Operating Systems
Run a chkdsk with all versions of SafeGuard Enterprise.
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