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Issue Enable extended tracing for SafeGuard LAN Crypt Administration and Client.
Applies to the following Sophos products and versions SafeGuard LAN Crypt AdministrationSafeGuard LAN Crypt Client for PC
Client OS All supported operating systems.
What to do
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Utimaco\SGMTrace] "Logfile" = "C:\ProgramData\Utimaco\SafeGuard Enterprise\logfile.sgt" "MinimumTraceLevel"=dword:00000000 Hint: You can change the destination directory where the log file should be saved according to your needs. However,the destination directory for the log file must be accessible to "Everyone" with write access. Hint: With SGLC 3.60 administration and client the modules for tracing functionality has been changed and are now the same as in SGN. The default value for minimal tracing is no 90 (decimal) Send the tracefile to Sophos support, it can only be analyzed by Sophos as it is written in a specific format. You have to disable tracing after the action you wanted to log. This is because the log file can grow very fast and therefore may have an impact on the system performance.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Utimaco\SGMTrace] "Logfile" = "C:\ProgramData\Utimaco\SafeGuard Enterprise\logfile.sgt" "MinimumTraceLevel"=dword:00000000
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