Known to apply to the following Sophos product(s) and version(s) SafeGuard Device EncryptionSafeGuard Data ExchangeSafeGuard Management Center / Local Policy EditorSafeGuard Enterprise ServerSafeGuard EasySafeGuard Easy 5.60.0SafeGuard Easy 5.60.1SafeGuard Device Encryption 7.0SafeGuard Device Encryption 8.0
The attached PDF document describes several different recovery scenarios for SafeGuard Device Encryption. It includes recovery scenarios for every core component of SafeGuard Device Encryption.
Recovery in SafeGuard Device Encryption.pdf
Information about version compatibility of this knowledge base article can be found on page 2 of the attached document.
Related KBAs / See also:
KBA 120440: SafeGuard Full Disk Encryption: Recovery options per encryption method
KBA 108411: How to allow a user to decrypt a SafeGuard Enterprise Client
Recovery of BitLocker (Native Device Encryption) encrypted volumes:
KBA 120256: Slaving BitLocker encrypted drives
KBA 120833: Accessing BitLocker encrypted drive(s) from a bootable media (e.g. Windows installation media)
KBA 120399: The system boot of a BitLocker encrypted system stops and it prompts for input
SafeGuard 6.10 Tools Guide - Describes how to use BLCRBackupRestoren.exe
Microsoft BitLocker Recovery Guide
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