This article explains how to enable the tracing functionality for SafeGuard Enterprise
Applies to the following Sophos product(s) and version(s) SafeGuard Management Center / Local Policy EditorSafeGuard Enterprise ServerSafeGuard Device EncryptionSafeGuard Data ExchangeSafeGuard Configuration ProtectionSafeGuard LAN Crypt AdministrationSafeGuard LAN Crypt Client for PC
Operating systems Windows XP, Vista, 7, 8.x, 10 Windows Server 2003, 2008, 2012
Important: You must set the trace level back to the original value after you have gathered the required information and performed the necessary steps (e.g. synchronise SafeGuard Client with the Server), because this tracefile could grow quite fast! If you run a SafeGuard Client version 7.00.0.x make sure to upgrade to SafeGuard Client 7.00.1.2 Service Release prior to starting the trace
This change defines the level of tracing, where "0" is the highest possible, i.e. this will log the maximum amount of information.
The tracefile is called logfile.sgt and is, by default, located in:
The logfile path can also be modified within the above registry key but please ensure that "Everyone" has "Write" permission on the new location.
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