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Issue Enabling a new user at POA level.
Known to apply to the following Sophos product(s) and version(s) SafeGuard Device Encryption
Operating systems All supported operating systems
Currently only User1 is allowed to log on to the POA. Now an additional user wants to log on to the SafeGuard Enterprise client.
It is the owner of the SafeGuard Enterprise client (User1) who has to enable User2 to log on to POA,
Note: When using Windows Vista or Windows 7 ensure that the SafeGuard Enterprise credential provider is used to authenticate on the system (the one with the keyhole symbol).
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