• brew upgrade failed on macOS BigSur Error: Interrupted system call

    We have more and more laptops having 'Error: Interrupted system call' while run brew upgrade on macOS BigSur. I switched off Real Time Scanning > File on Sophos endpoint, then enduser could do brew upgrade successfully. Since Real Time Scanning…
  • Policies Update Management

    Good morning, In the "EndPoint Update Management" protection section, what do you mean, scheduled EndPoint updates or Scheduled updates of the system on which Sophos intercept X is running the EndPoint. Thanks
  • Sophos Central Windows Endpoint: Compatibility issue with HP Sure Sense.

    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. __________________________________________________________________________________________________________________________…
  • Server Offline in Live Discover

    Just starting with InterceptX for Server. Installation is complete, my Servers are communicating with the cloud. When I go to Live Discover I notice that some Servers are Offline, but in my Server overview I can see activity a few minutes ago. How can…
  • Sophos Central: Intercept X v2.0.20 released

    Hi Community, A new version of Intercept X has been released to our Sophos Central customers. The release updates: Sophos Central Intercept X version to 2.0.20 HitmanPro.Alert component version to 3.8.1.504 Resolved issues Resolved issues…
  • How to install Intercept X Advanced ? ( Not EDR )

    Hello Community! I created Sophos Central Trial for my customer POC and downloaded Intercept X Advanced with EDR without device encryption. I used the command line '--products=antivirus,intercept'. However, contrary to my expectation that 'Intercept X…
  • Is there a centralized place to manage all my Sophos Central Policies (Endpoints/Users/Servers)?

    All of our users (AD) can work with any endpoint server or computer, through remnote desktop or Citrix, all of them are protected throught Sophos Intercept X. But I don't know if there is a centralized place to manage all my Sophos Central policies without…
  • Sophos Intercept X: Threat Protection Policy Best Practices

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    FormerMember
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Check out our related Community Techtips episode available on-demand…
  • detect Silver Sparrow Malware on MACs

    How can we scan our MACs manually for this recently discovered malware with Sophos Central without logging in on the machines? Intercept-X is installed. Is this already detected automatically?
  • Surface Pro 7

    Hey Will Sophos Endpoint Advanced/Intercept X work well on a Surface Pro 7 Intel i5 8gb Ram? If not I might go with Sophos Home & Central Encryption... Cheers
  • Questions about Intrusion Prevention on Intercept X for servers

    Hello everyone, According to this article regarding Microsoft CVE-2020-1472 vulnerability, it says that for Endpoint and Server IPS: "These products are currently in Early Access. IPS signatures were published on September 17, 2020 SIDs…
  • Intercept-x blocking Malware site in http but not https, XG firewall does.

    Hi, on our XG I found this logs frequently ;Time;Log subtype;Username;Src IP;Dst IP;Category;URL;Bytes sent;Referrer;Message ID;Policy ID;; Web filter;27.01.2021 12:28;Denied;xxx;xxx;35.201.108.94;Spyware & Malware;https://logs.spilgames.com/lg/pb…
  • Importing and Exporting File Exclusions in Central

    Hello, I'm missing the possibility to import and export definitions in Central. Is this just hidden to me or does this feature still not exist? There is a FR from 2017 on this. https://ideas.sophos.com/forums/428821-sophos-central/suggestions…
  • What is the maximum number of exclusions (files, folders, processes...) in Intercept-X?

    Hi, is there a limitation of exclusions in Sophos central for Servers or Clients? I need to add a huge list for multiple Backup Programs (far more than 100).
  • AV scan using API

    Hi, We already use Sophos Intercept X Advanced for Server with EDR for AV scan. I am looking for API option to scan files uploaded from web applications. I found this community post https://community.sophos.com/community-chat/f/discussions/74444/sophos…
  • Questions regarding Sophos Central computer groups

    Hello everyone, I have some questions regarding Sophos Central Computer groups: - Is it possible for a computer or server be part on 2 or more groups at the same time? - Is it possible to create some kind of automatic group assignation rule…
  • Intercept X Endpoint consultation

    Hi, does the Intercept X Endpoint package include any type of consultation to get things started? I'm not exactly an expert so I might need a helping hand. Thanks in advance. Regards, Jussi, Rahoituspiste
  • Enabling Intercept X

    We are predominantly a Windows environment, around 120 servers. I have enabled this on a few servers so far including our main file server. No issues have appeared so far. I have everything enabled apart from CPU Branch tracing and Deep Learning.…
  • System.IO.IOException: Pipe is broken

    Starting Dec 21st we started seeing a tremendous amount of errors on both our Server Infrastructure and Endpoint devices. This created issues with certain .NET related applications on end users workstations that required restarting various applications…
  • Intercept X Endpoint Users in User Portal

    Hello! We're installing Intercept X Endpoint on machines that are not part of a domain. Unfortunately, this means users are appearing in Sophos Central as [Machine Name]\[User], for example MACHINE001\Employee1 MACHINE002\Employee1 While its the…
  • Central Server Intercept X Advanced - Prep guide for golden image for VDI

    Hello, I understand Server Protection for Virtualization, Windows and Linux and the VDI products have entered the EOS/EOL cycle. It is suggested that we use Central Server Intercept X Advanced instead. I'm looking for a equivalent article to this…
  • infected shadow copy on domain controller

    I have sophos endpoint protection with intercept X and I got an email that I got an infected pagefile.sys in volume shadow copy 4 and 5 (might be another one I forgot) Path: \\.\GLOBALROOT\Device\HarddiskVolumeShadowCopy5\pagefile.sys What was detected…
  • Blocking Youtube

    Hi All, I have a requirement to block You Tube, I have tried various options, but You Tube is still working. I have explicitly blocked YouTube in Base Policy - Web Control. Also have blocked Streaming Media in Categories likely to cause excessive…
  • Custom Report

    Hi All, I have a requirement to generate monthly report from Sophos. This report needs to have summary of threat report, Threat Summary for each asset, Network intrusion summary, Summary of blocked attempts, Endpoint Summary with virus definition date…
  • blocked HTTPS websites only show SSL_ERROR_RX_RECORD_TOO_LONG when Web Control is enabled

    users reported sites not loading showing the error SSL_ERROR_RX_RECORD_TOO_LONG. this is caused by intercept X Web Control function. When I disable this feature, the websites are loading fine. example: https://www.weihnachtsbaum-heidelberg.de…