Hi, We have a typical scenario when local Windows agents stop talking to Sophos Central. I am trying to figure out a way to re-establish this communication by running some sort of a command in command-line on the machine to force it to check-in with…

Guten Abend zusammen, ich hoffe Ihr nehmt euch kurz Zeit und könnt mir eventuell helfen. Ich soll Sophos auf Linux abstimmen und installieren. Aktuell habe ich Sophos auf einem Windows Server. Wie gehe ich am besten vor, gibt es irgendeine Anleitung…

Hello Community, Overview You may receive "Our Servers are having Problems. Please Try again later" message when attempting to Convert to Master licensing in your Enterprise Dashboard. Although you may try again later you may experience the same error…

After the domain admin was changed i've had to reinstall the SEC (5.5). In the installation i used new accounts as instructed by Sophos support (sophosdatabaseuser & Sophosupdatemanager). The update manager tries to look for updates but it doesnt download…

Bonjour J'ai des soucis lors de la mise à niveau de Sophos console de la version 5.5.0 à la version 5.5.1. Pourriez-vous m'aider , s'il vous plaît à trouver un solution à mon problème? Merci d'avance! Voici ce que me donnent les Logs: Started Setup…

Hello I have problems upgrading Sophos Console from SEC 5.5.0 to SEC 5.5.1. Could you help me, please, find a solution to my problem? Thank you in advance! Here's what the Logs give me: Started Setup.exe, located at: C:\sec_551\ServerInstaller 14/08…

Hello Guys, Would like to seek help from you guys. im having issue on loading sophos enterprise console license for renewal. any idea what causes the problem. Someone just told me to get the report on the SDU Log. Upon checking no error was associated…

hello everybody, SEC was installed and Sophos Server Protection licensed was input, that time Active Directory was not present. Currently AD is created and clients are pushing into that AD one by one. The SEC server is also push into AD. Now can it…

hello everybody, suddenly Sophos Enterprise Console not Opening and showing the error on a dialog box like below- but SEC was running well all day. waiting for a quick response. Thanks in Advance Riyad

Hello everybody, other Servers not getting Sophos Server protection update from Main Server where SEC Console is installed. May i have some possible common reasons! Which step-by-step way will be good to solve such type of problem? Thanks in…

Hello folks, i am installing Enterprise Console on a VM and have to user a Proxy server, since direct connect to Internet is not allowed. But the proxy Server is not handled via User access. Is it possible to configure Prxy Access without User credentials…