• Sophos Installation failed

    Hi, I have trouble on installation of sophos, installation not continue because of error. Is there any solution for this? thanks ...
  • WIFI issues with Dell WiFi 6 ax201 Driver

    Sophos endpoint leads to no internet connection through wifi. This behaviour was noticed only on one pc in the organization at the moment. This device gets a correct IP address in DHCP mode, but is not able to navigate anywhere. When trying to ping…
  • sophos hitman pro alert und borland delphi debugging extrem lamngsam

    Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…
  • Sophos Installation Failure

    Endpoint Installation Failed
  • Sophos Scan service on macOS stops running

    The Sophos Scan services stops running sporadically even though all permissions are set. We use MDM to deploy Sophos Endpoint to a number of Macs running macOS 12 thru 14. When Sophos is deployed, we can confirm all services are running and have the green…
  • Sophos Installation Failure : SeSecurityprivilege

    Hello, We've been using Sophos for two years now. However, for the first time, we're encountering an issue during installation. An error indicates that the following privileges are missing: SeSecurityPrivilege. We've tried installing with a domain admin…
  • How to trigger alert - Intercept X Advanced for Server if usage value reaches the actual limit

    Hi team, we are using Intercept X Advanced for Server. I am working for Genesys telecom labs. I would like to know the steps how to configure an alert for the license limit. We have a situation that [regarding licensing] usage value exceeds the limit…
  • Sophos Protection para Linux

    Estoy presentando un problema con mis servidores linux. Tengo varios servidores que no cumplen requisito del Kernel y por ende están alarmados porque " No iniciado: Sophos Linux Runtime Detections ". Según el material leído, la recomendación claramente…
  • Versión de agente Linux

    Contexto: Sophos Central. Linux Sophos Server Protection For Linux Necesito saber la versión de agente de todos mis equipos linux de forma masiva. Existe la forma de realizarl la consulta a través de Live Discover?
  • Error en Instalación

    Hola Saludos a todos Estoy intentando hacer una instalación , pero me sale el siguiente error. Gracias INFO [6143451072] root <> Logger suldownloader configured for level: INFO INFO [6143451072] suldownloader <> SulDownloader 1.2.6 started INFO [6143451072…
  • Sophos Installer: download error from dci.sophosupd.com - non existing host

    We're trying to install a new Agent and are getting trouble: Error fetching data from https://dci.sophosupd.net/update/4/1a/41aea06e7cf0d70e17fc260874fb911c.dat That host cannot be resolved. No DNS entires! That will be a global problem. Installer…
  • WIN-INI-PRC-NODE-SPAWN-SUSP-PROCESS-1 - Adobe Creative Cloud

    Hello everyone, Is anyone else getting "High-Risk" detections "WIN-INI-PRC-NODE-SPAWN-SUSP-PROCESS-1" from Adobe Creative Cloud? "parent_path": "C:\\Program Files\\Adobe\\Adobe Creative Cloud Experience\\libs\\node.exe" SHA256( node.exe) : 17fd75d8a41bf9b4c475143e19ff2808afa7a92f7502ede731537d9da674d5e8…
  • Enpoint - Threat Detection - SSL inspection active - invalid date

    Leap year bug guys? Seeing more and more reports of Browser warning NET:ERR_CERT_DATE_INVALID its the Sophos Endpoint RSA Root with a date of 1/1/1601 Meaning its the SSL/TLS Inspection feature - turn it off and the problem goes away... Ouch!
  • Can not install Sophos endpoint Protection ( Windows10 Client)

    I am trying to install Sophos endpoint Protection using a fresh download of the installer Version 1.19 from Sophos on a fresh Windows10 Client. This client is fully patched and updated and using TLS 1.2. I have tried using Sophos Zap, I have tried all…
  • Sophos Intercept X Advanced - Bankingsoftware langsam

    Hallo Zusammen, hat jemand von euch Erfahrung mit dem Einsatz von Sophos Endpoint und Proficash? diese Bankingsoftware ist bei aktiven Endpoint schutz sehr langsam. Wenn die Policy's im Endpoint alle deaktiviert werden ist die Software wieder schnell…
  • Error en instalación SPL

    Buenos días Saludos Me está saliendo el siguiente error al hacer instalación en un sistema Linux Debian This software is governed by the terms and conditions of a licence agreement with Sophos Limited Performing pre-installation checks to verify…
  • Can not install sophos cloud client on Windows server

    2024-02-19T14:30:43.7770501Z INFO : Running C:\\Users\\ADMINI~1\\AppData\\Local\\Temp\\2\\SophosSetup-1839998792\\Setup.exe 2024-02-19T14:30:43.7770501Z INFO : IsWow64Process2 not available on older platforms 2024-02-19T14:30:43.7770501Z INFO : Stage…
  • C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows10

    Hi Team, Some of the users have started to complain about the error after system restarting they are getting (C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows 10 22H2 ). I am attaching the screenshot for more info…
  • Is excluding Microsoft application from real time scanning files (local/network) possible?

    Hi, our macOS users are experiencing the serious slowness to open and load PowerPoint slides saved on Sharepoint / One Drive on their desktop PowerPoint application. Sometimes the application gets frozen and need to force quit. We identified that…
  • Cloud sandbox support in Sophos Intercept X EDR

    I am interested in Sophos Intercept X EDR. I cannot find the details regarding presence of cloud sandbox facility in EDR. Do EDR have cloud sandbox facilityin it? Thanks in advance.
  • Isolate device flag/trigger for stale devices?

    Hi, we have a requirement to disable stale PCs that have not talked back in 30 x days. We automate the disabling of the ad device object. However, if a device is subsequently turned on by a user AND logs on via cached creds. they can use/access the pc…
  • SophosNetFilter causing BSOD

    Hello, We have a client with 26 computers joined to a domain. Eight of the computers started to have a BSOD as soon as the user would login to their domain profile, or if started to browse the web. After looking at the dumps we noticed that the cause…
  • Recommended way to uninstall Sophos Endpoint

    Hi everybody, I have a question. Is there any difference uninstalling Sophos Endpoint via Sophos ZAP vs uninstalling via control panel > Programs and features. Which is the recommended way? Thanks.
  • can not install sophos endpoint Protection ( Windows10 Client)

    Since today we get the following error message when installing Sophos Endpoint protection. logs: 2024-02-20T11:03:40.3569218Z INFO : SUL info: [V46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata() 2024-02-20T11:03:40.3569218Z INFO…
  • Error when installing Sophos-SPL on Centos 7

    I keep getting this error on one server. I have tried to reboot and run with the override flag and no change. Performing pre-installation checks to verify whether SPL can be installed on this machine INFO: Verifying connections to Sophos Central INFO…