We are using a MDM to automate the installation of Sophos Endpoint on MAC 14.2. We try to use the installation script provided but it always fails to fully install. The software appears on the Mac but is unable to start. When I look at the install log…
I am struggling to install the endpoint agent on Mac OS 14.2 and so I decided to uninstall on my test Mac and reinstall to try to figure out the instructions and now I'm stuck. I ran the uninstall (which partially failed) and then deleted the Sophos folder…
I am the admin for quite a number of Hanwha camera servers. Several in particular are in a school system. Once our servers were installed, unknown to us, they deployed SOPHOS on the servers. Now we are seeing numerous crashes, lockups, packet losses and…
Trying to turn on Data Protection but in the Sophos help section keeps showing outdate instructions and Google is not helping either. Check all Global settings for tenant and EndPoint and can't find the buttom to enable, please help
Hello everyone,
I understand there is a way to query for event logs in Live Discovery. From what I see, it may be limited to Windows Logs only i.e Application, Security, Setup, and System event logs. I tried querying an event id, but it pulled from…
We have decided to uninstall SLD from all servers where it was installed but unlocked.
What a strange behaviour, that it installs itself back some time after you remove and reinstall the Sophos endpoint software completely.
Then you find, you need…
Hi,
Please let us know if there is a sql query for get all web browsing activity of user/ computer for MAC devices on sophos central.
I found we have inbuilt query available for Windows as : "URLs accessed on Windows (Data Lake)".
Kindly let…
Hi,
Our client has some issues, related to central endpoint protection
1. Bluetooth headphones are not working Even it is allowed in peripheral control policy. We have checked a JBL Bluetooth headphone, even the user has full access in peripheral…
Hi all,
I've been having random workstations blue screening since christmas and all reports point to a driver issue, all of the drivers were so far intel ethernet cards until this morning when my own laptop bluescreened.
I've found this article but…
Hi,
I have DLP solution named Somansa which is installed at one of my clients place along with Sophos Antivirus.
There I have enabled Application blocking through Somansa DLP which is working fine in the system where Sophos is not installed but same…
This software is governed by the terms and conditions of a licence agreement with Sophos Limited
Performing pre-installation checks to verify whether SPL can be installed on this machine INFO: Verifying connections to Sophos Central WARN: Server cannot…
I am playing around with the XDR Datalake. The goal is to use the XDR Datalake for our inventory. So we do not have manually update it.
I can get all installed software from the Datalake thanks to the query "windows_programs". However in this query…
Hello,
We have the Intercept X Advanced with XDR license, will we need a new license if we want to implement the NDR Sensor or does our license already include this sensor? When will it be released?
Thanks André Soares
We are facing a situation where we need to use Intercept X with Windows 7. The challenge is that the client cannot upgrade the system due to incompatibility with certain medical instruments.
We are considering using Intercept X as an antivirus solution…
Dear All:
Along with saying hello and hoping that you have enjoyed a nice end-of-year holiday with your families, write to ask them the following:
Our company has Sophos Intercept 100%. Strangely it is not just the Sophos processes that take the disk…
Hi and happy new year.
What about new features? SPL with Heartbeat? Will it come some day?
Last info was this is somehow planned.
Heartbeat for Sophos Protection for Linux (SPL)
Hi,
we are getting above quote from vendor ----SMB-RR-Server Protection InterceptX
we are using on-premises server.
how to install in physicals and virtual machine if both are present in same machine and its required same software or different.…
Hello dear Sophos Community,
we have some old devices in our company and I noticed that the sophos agent collects data like Processor structure and Operating System but now my question is; Can I get Sophos to collect more information than this from…
Hi,
I am having issues removing Sophos Management Server 5.5.0 from one of our virtual machines.
We no longer use Sophos or have any access so I'm assuming it's an issue with tamper protection - when I try and uninstall via Apps and features it just…
hi all,
i have read the "setting up sophos relay and update cache" here
https://support.sophos.com/support/s/article/KB-000035498?language=en_US
couple of questions -
on the sophos central portal it says this
Update Cache and Message Relay Status…
Dears,
I am facing an issue with uninstalling Sophos Endpoint Agent in order to reinstall it again.
In Sophos Central Dashboard, there is a laptop that is totally not protected while Sophos agent but not updated yet (logged in remotely to the device…
hi all,
i know you can turn off tamper protection on pc via cmd via the SEDcli.exe command
C:\Program Files\Sophos\Endpoint Defense \SEDcli.exe -OverrideTPoff password
is there anyway to do this on mac via terminal?
thanks,
rob
My employees accidentally cleared an alert in Sophos Central for a ransomeware attack. Doing so erased all the detail information (File locations, etc.) Can someone point me to the log location so I can get that information from the log?
A strange thing happened to us on Endpoint, which was in a locked office, in one second the endpoint blocked at least 10 pages of inappropriate tip as Adult/Sexually Explicit.
Since I am sure that no one was sitting at the endpoint and no one could…
