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All / most of my users are getting a pop up that Callercheck exploit was prevented in Outlook

Phil Lewis
over 3 years ago

We are using Outlook 2016 (365) and getting widespread 'CallerCheck exploit prevented in Microsoft Outlook.'

How do I determine if this is outlook or a 3rd party plugin.  We all have one plugin in particular, from Newforma.

Please advise!

Thanks,

Phil



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  • 0 over 2 years ago

    Hi Phil Lewis,

    To check the plugin detail that could be causing the exploit alert can be found in the event viewer.

    Open the Event viewer > Win+R > Type "eventvwr" and filter for HitmanPro.Alert Event ID 911. You might see something in the below picture.

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

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  • 0 over 2 years ago

    Hi Phil Lewis,

    To check the plugin detail that could be causing the exploit alert can be found in the event viewer.

    Open the Event viewer > Win+R > Type "eventvwr" and filter for HitmanPro.Alert Event ID 911. You might see something in the below picture.

    Regards,

    Gowtham Mani
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

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