Has anyone seen any issues with Sophos Central on file servers?
We moved from on the on premises version of Sophos to the Sophos Cloud version. When I updated our main file servers we started running into an issue where a server would stop serving files after a while (a few hours on the most active one/two weeks on another). When on the desktop of the server everything seems fine. No CPU/memory/disk issue, \\server\share works fine locally.
Remotely \\server\share just hangs for 30+ seconds until the connection times out. Nothing seems to get the server running again except rebooting the whole thing. It will then work fine for a while then break. I can't find anything the event log or Sophos logging to point me in the direction of what is breaking.
After I uninstalled Sophos on the busiest server the issue hasn't returned.
Has anyone run into anything similar?
I do have a ticket created with support. At this point they just want me to test disabling features one by one until I can narrow the problem down. I am trying to recreate the issue without needing actual users traffic. I personally suspect the Cryptoguard (Intercept X?) since that is the part that is also causing us grief on the client side.
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