we have a standardproxy that also handels the DNS requests for connections to the internet.After configuration the AD Sync Utility tries to contact https://cloud.sophos.com but cannot get a DNS resolution for this URL.
I have not found any option to configure a proxyserver inside the utility and it apparently does not use the one set as system default.
Can somebody please give me a hint how to solve the problem ang get the AD Sync working.
As it's a .Net application and running Process Explorer reveals that it's the service (C:\Program Files (x86)\Sophos\Cloud\AD Sync\SophosADSyncService.exe) that contacts the internet. I assume you can just create a .config file, e.g. "SophosADSyncService.exe.config" in the same directory as the exe to configure it. The following content should configure the proxy:<configuration> <system.net> <defaultProxy> <proxy usesystemdefault="true" proxyaddress="http://proxy:8080" bypassonlocal="true" /> <bypasslist/> </defaultProxy> </system.net> </configuration> as per: https://msdn.microsoft.com/en-us/library/kd3cf2ex(v=vs.110).aspx, adjust as needed.I would suggest checking with Support though as this seems a little hacky and an update might blow it away.Regards,Jak
that solved the problem. I didn't even know it was possible to use config files for .Net applications.We will use this as a temporary workaround and get back to this when I get a reply from the Sophos support.
Thank you very much for the great workaround!