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Sophos Central Mobile Control: unable to use functions Lock, Unlock, Locate and Wipe on Android 6.0.1 and iOS 9.3.2

Hi, I'm monitoring 3 different mobile devices

- Samsung Galaxy S4 (android 5.0.1) : here I'm able to use all 6 functions

- iPad Air Space (iOS 9.3.2)  & Xperia Z4 (android 6.0.1) : as I already said in the discussion title here only "Force check-in" and  "Send message" buttons are available.

I've searched through the documentation but I can't find anything  [:^)]

Someone knows something about those issues?  Thanks!

Alan



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