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Configuring updates

Hello all. This might be a simple question, it might not be. In my environment we use the Sophos Cloud for management. I also have Websense. Here's my issue/question:

Is there a way to limit the amount of times a computer can check for updates? According to the Websense log, one machine has checked d2.sophosupd.com 1,339 times over the span of 6 days. That is ridiculous. That is 223 checks per day.

Thank you.

:48458


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  • Hello Xi,

    limit the amount of times a computer can check for updates

    a Cloud endpoint checks for updates about five minutes after startup and then at 60 minutes intervals. The total (1339) doesn't tell much - you'd have to look at the distribution of the connections over time to assess how often (or at what intervals) the endpoint is checking for updates. An actual update (which occurs several times a day) likely results in additional connections. Note that apart from threat detection data (IDE) updates a minor product update might have been rolled out.

    Did you check the updating log on the client?

    Christian 

    :48490
Reply
  • Hello Xi,

    limit the amount of times a computer can check for updates

    a Cloud endpoint checks for updates about five minutes after startup and then at 60 minutes intervals. The total (1339) doesn't tell much - you'd have to look at the distribution of the connections over time to assess how often (or at what intervals) the endpoint is checking for updates. An actual update (which occurs several times a day) likely results in additional connections. Note that apart from threat detection data (IDE) updates a minor product update might have been rolled out.

    Did you check the updating log on the client?

    Christian 

    :48490
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