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How to install on a "clean" windows

Schukaroi

Hello,

I've just tried to deploy Sophos Cloud at our office. All clients with an installed version of Sophos could be migrated to the cloud. But some new computers without any antivirus wouldn't install the Sophos cloud av. They're exiting with an unexpected error looking for a manged Sophos installation., giving errorcode 108.

I think I'm doing something the wrong way ?

Thanks

Schukaroi

:50522


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    An automaitc uninstallation wasn't possible, because none of the Sophos products were listed under Programs and Funtcions.

    There is no more Sophos service  in the Windows services list.

    I used a registry cleaner severalt times and serched the registry for Sophos. After deleting a few hundred registry keys the installation was successful, but no updates were found. So I uninstalled (with the uninstaller) all Sophos products again, reboot, new installation and it runs.

    I think next time I'll format the disk.

    Thanks for your help.

    :50742
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  • 0

    An automaitc uninstallation wasn't possible, because none of the Sophos products were listed under Programs and Funtcions.

    There is no more Sophos service  in the Windows services list.

    I used a registry cleaner severalt times and serched the registry for Sophos. After deleting a few hundred registry keys the installation was successful, but no updates were found. So I uninstalled (with the uninstaller) all Sophos products again, reboot, new installation and it runs.

    I think next time I'll format the disk.

    Thanks for your help.

    :50742
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